Babu88 Privacy Policy

Babu88 ("we", "us", "the Platform") is committed to protecting the privacy of every player who uses our services. This Privacy Policy describes how we collect, use, store, and share your personal information when you access or use the Babu88 website, mobile app, or any related services.

We understand that privacy matters deeply to our players in Bangladesh. When you trust us with your personal information, we take that responsibility seriously. This policy is written in plain language so you know exactly what is happening with your data — no hidden clauses, no surprises.

This policy applies to all personal data collected through the Babu88 platform, regardless of how you access it — whether through a desktop browser, the Babu88 mobile app, or any other interface we provide.

Babu88 collects personal data in several ways — directly from you when you register or use the platform, automatically through your device and browser, and in some cases from third-party payment providers. Here is a breakdown of the categories of data we collect:

We only collect data that is necessary for the purposes described in this policy. We do not collect sensitive personal data such as racial or ethnic origin, political opinions, or health information unless specifically required by law.

Babu88 uses your personal data only for legitimate purposes directly related to providing and improving our services. We do not use your data for purposes that are incompatible with those listed below:

• Account Management: To create and maintain your Babu88 account, verify your identity, and manage your preferences.
• Payment Processing: To process deposits and withdrawals securely and to maintain accurate transaction records.
• Regulatory Compliance: To meet our obligations under anti-money laundering (AML) regulations and age verification requirements.
• Fraud Prevention: To detect, investigate, and prevent fraudulent activity, cheating, and other prohibited conduct on the platform.
• Customer Support: To respond to your queries, complaints, and requests in a timely and effective manner.
• Platform Improvement: To analyse usage patterns and improve the performance, design, and features of the Babu88 platform.
• Responsible Gaming: To monitor betting behaviour and identify players who may need support through our responsible gaming tools.
• Communications: To send you important account notifications, security alerts, and — where you have opted in — promotional offers.

If you have opted in to receive marketing communications, you can opt out at any time by contacting support or updating your account notification preferences.

Babu88 does not sell your personal data. We share your information only in the limited circumstances described below, and only to the extent necessary for each purpose:

• Payment Providers: We share transaction data with mobile banking providers (such as bKash, Nagad, and Rocket) to process your deposits and withdrawals. These providers have their own privacy policies governing how they handle your data.
• Identity Verification Services: We may use third-party KYC (Know Your Customer) services to verify your identity documents. These services are bound by strict confidentiality agreements.
• Regulatory Authorities: We may be required by law to disclose certain information to regulatory bodies, law enforcement agencies, or courts. We will only do so when legally obligated.
• Fraud Prevention Partners: We may share data with fraud detection services to protect the integrity of the platform and the safety of all players.
• Technology Partners: We work with hosting and infrastructure providers who process data on our behalf under strict data processing agreements. They are not permitted to use your data for their own purposes.

Any third party that receives your data is required to handle it in accordance with applicable privacy laws and our contractual requirements. We do not allow third parties to use your data for their own marketing purposes.

Babu88 retains your personal data for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable law. In practice, this means:

• Account data is retained for the duration of your account and for a period of up to five years after account closure, in line with standard financial record-keeping requirements.
• Transaction records are retained for a minimum of five years to comply with anti-money laundering regulations.
• Identity verification documents are retained for the period required by applicable KYC regulations.
• Customer support communications are retained for up to two years after the resolution of the relevant query.
• Technical and usage data collected via cookies and analytics is typically retained for a shorter period, as described in the Cookies section below.

When data is no longer required, we securely delete or anonymise it so that it can no longer be linked to you as an individual.

Protecting your personal data is a top priority at Babu88. We implement a range of technical and organisational security measures to safeguard your information against unauthorised access, loss, or misuse:

• All data transmitted between your device and our servers is encrypted using SSL/TLS technology.
• Sensitive data, including identity documents and financial information, is stored in encrypted form on secure servers.
• Access to personal data within Babu88 is restricted to staff who need it to perform their job functions, and all staff are trained on data protection obligations.
• We conduct regular security audits and vulnerability assessments to identify and address potential weaknesses in our systems.
• We maintain incident response procedures so that, in the unlikely event of a data breach, we can respond quickly and notify affected players as required by law.

While we take every reasonable precaution to protect your data, no online platform can guarantee absolute security. You also play a role in keeping your account safe — please use a strong, unique password and never share your login credentials with anyone.

Babu88 uses cookies and similar tracking technologies to improve your experience on the platform. A cookie is a small text file stored on your device when you visit a website. Here is how we use them:

You can manage or disable cookies through your browser settings. Please note that disabling essential cookies may affect the functionality of the Babu88 platform. We do not use third-party advertising cookies or share cookie data with advertisers.

As a Babu88 player, you have the following rights in relation to your personal data. To exercise any of these rights, contact us at [email protected]:

Babu88 is strictly an 18+ platform. We do not knowingly collect personal data from anyone under the age of 18. If you are a parent or guardian and believe that a minor has registered on Babu88 or provided us with personal data, please contact us immediately at [email protected].

Upon receiving such a report, we will promptly investigate, close the account, delete any associated personal data, and return any funds deposited to the appropriate party. We take underage gambling extremely seriously and have age verification processes in place to prevent it.

Babu88 may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we make changes, we will update the "Last Updated" date at the top of this page. For significant changes that materially affect how we use your data, we will notify registered players via email or an in-platform notification.

We encourage you to review this policy periodically. Your continued use of the Babu88 platform after any changes have been published constitutes your acceptance of the updated policy. The most current version is always available at babu88.asia/privacy-policy.

If you have any questions, concerns, or requests relating to this Privacy Policy or how Babu88 handles your personal data, please get in touch with our support team: